Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Data Protection
We prioritize your data protection by implementing advanced encryption methods and secure servers. Your personal information is safeguarded against unauthorized access, ensuring a safe shopping experience.
User Privacy
Our commitment to user privacy means we do not share your information with third parties without your consent. We respect your choices and provide clear options for managing your data.
Terms of Service
Our terms of service outline your rights and responsibilities when using our website. We encourage you to read them carefully to understand our policies and your obligations.
PP
This privacy policy explains how we collect, use, and protect your personal information. We are dedicated to transparency and ensuring that your data is handled responsibly.
Privacy Policy Overview
Understanding Your Privacy Rights
Data Protection Measures
We implement robust security protocols to safeguard your personal information from unauthorized access and breaches. Our systems are regularly updated to ensure maximum protection.
User Privacy Commitment
We are dedicated to maintaining your privacy and ensuring that your data is handled with the utmost care. We do not sell or share your personal information with third parties without your consent.
Terms of Service
Our terms outline the rules and guidelines for using our services. By accessing our website, you agree to comply with these terms and conditions.
Your Rights and Choices
Accessing Your Information
You have the right to request access to the personal data we hold about you. You can also request corrections or deletions of your information as per applicable laws.
Contact Us
For any questions regarding our privacy policy or your personal data, please contact our support team through the contact form on our website.